Privacy notice.
What happens to the details you give us, in plain terms.
Who we are
Havenlijn Logistics B.V., Waalhaven, Rotterdam, the Netherlands, is the controller of the personal data described here under the General Data Protection Regulation (EU) 2016/679 (GDPR).
Questions about this notice or your data go to enquiries@havenlijn.example.
What we collect
Quote request: your name, company, work email, the service, the two ends of the lane, an optional Incoterms® rule and HS code, and your description of the cargo. We use it to prepare and send you a quote and to arrange the shipment if you accept it.
This site sets no cookies, runs no analytics or advertising tags, and loads its fonts from its own server, so browsing it shares nothing with third parties.
Like any web server, our host records technical request data (IP address, time, page and browser) in logs kept to run and secure the site.
Our legal basis
We use what you send to answer your enquiry and, where you ask, to prepare a quote or booking. That is a step you ask us to take before a contract (Article 6(1)(b)).
Where an enquiry does not lead to a contract, we rely on our legitimate interest in replying to people who contact us and keeping a record of what was agreed (Article 6(1)(f)).
You do not have to give us any details, but we cannot answer an enquiry without a way to reach you.
Who sees it
Only the people at our company who handle your enquiry.
Our website and form host: Netlify, Inc., United States. It processes the data on our instructions only.
We do not sell your data or use it for advertising.
How long we keep it
We keep enquiries that do not lead to an order for two years after our last contact, then delete them. Records linked to an order are kept for as long as tax and accounting law requires.
Your rights
You can ask for a copy of your data and have it corrected or deleted. You can also restrict or object to how we use it, and ask us to transfer it to you or to another organisation. Write to us at the address above; we answer within one month.
If you are unhappy with how we handle your data, you can complain to the Autoriteit Persoonsgegevens (https://www.autoriteitpersoonsgegevens.nl).
Changes
Last updated 13 November 2026.